FAQ
I forgot my login details. Can you tell me what it is?
You can request your forgotten login details by clicking on the 'Forgot Password' link.
I can't seem to Login! What's wrong?
Your browser must allow COOKIES. If you've tried everything and you still can't login it almost certainly means that your browser cookies are disabled or not set correctly. If you don't know how to reset them try another browser or try downloading a new version of your browser. Also try a browser other than AOL. Make sure to read all the info that comes with the welcome email and forgot login email.
How do I change my password??
Login and go to your MY PROFILE, then EDIT PROFILE page, scroll to the bottom and enter the new password.
How long will it take for my profile to be approved??
The activation of your profile and pics is normally done the moment you respond to the email we send you after you create your profile.
How do I update my profile??
To update your profile go to MY PROFILE page and click EDIT PROFILE TO make your changes. Make sure to read our Rules and Tips.
How do I delete my profile and account??
You can delete your account by clicking Unregister from the MY PROFILE page. Please note that deleted accounts are unrecoverable. If you only wish to Suspend your account, go to MY ACCOUNT PAGE and click SUSPEND.
How do I transfer my photos from my mobile phone, PDA or digital camera to my account?
You should be able to transfer your pics by emailing the pic from your mobile or PDA to your email account (yahoo, hotmail, etc) then once at a computer, download the pic to your PC and then upload it in your account. You could transfer your images to your pc by using a data cable, Bluetooth dongle or memory card reader. Then upload it in your account.
What should I do if someone is harassing or abusive? ?
BLOCK the offending member immediately and forward harassing or abusive messages you've received through our system to support@blkromeo.com. The mail you forward (copy & paste) should show the message and TO, FROM DATE/TIME. Click BLOCK HIM. Do not reply to him and do not post comments about him in your profile.